VIP Client

Onboarding

The Standard for Charlotte’s Finest Water Features.

Experience the finest ponds and water features in Charlotte, NC! With over 23 years serving the Charlotte area and more than 130 five-star Google reviews, our Top Frogs provide premium, professional care you can trust. After your first service with us, you’ll have the option to take your pond to the next level by joining our VIP program—year-round, expert care that keeps your pond looking its absolute best. If VIP isn’t the right fit, our standard service plan provides reliable, regular maintenance to keep your pond healthy and beautiful. Either way, we’ll make sure your pond thrives.

Brad with happy customer | Pondscapes of Charlotte
Greg Wittstock, also known as “The Pond Guy,” sitting in a chair with Bradley Blocksom enjoying a custom-built backyard waterfall surrounded by natural landscaping in Weddington, North Carolina
Pond technician trimming aquatic plants during backyard pond maintenance service in Charlotte NC
Pond builder excavating trench during backyard pond installation in South Park Charlotte NC
Pink lotus flower in full bloom in Charlotte backyard pond with natural water feature landscaping
Aquatic pond plants installation for backyard waterfall in Fort Mill SC

Our Process

1

Contact Us

  • Fill out Contact Form
  • Send in photos
  • Phone call
  • Schedule First Service

2

First Service

A Top Frog will consult with you to understand your specific needs and help educate you on your pond.

3

Repairs

After your first service, we’ll let you know if any repairs are needed before starting VIP service.

4

Service Plans

  • Annual Clean Out
  • Bi-Annual Service
  • Quarterly VIP 
  • Monthly VIP 

Take The First Step!

Contact Us

Select One Of The Two First Services Below

After your visit, we’ll provide repair options if needed, or help you join one of our service plans to keep your pond thriving.

Top Frog Inspection

$500

1 Hour Inspection

Pond technician installing pump and skimmer during backyard pond construction in Charlotte NC

This inspection is the first step to ensuring a healthy, beautiful pond and allows us to create a plan tailored to your needs.

Sign Up Here

Exploratory Clean Out

$1,275+

Full Pond Cleaning & Hands On Inspection

This inspection is the first step to ensuring a healthy, beautiful pond and allows us to create a plan tailored to your needs.

Sign Up Here
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